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Terms & Conditions

Please read these terms carefully before using our website or booking travel services through SZ Holidays.

Last updated: 26 June 2026

Acceptance of terms

These Terms & Conditions govern your use of the SZ Holidays website and our travel booking services. By accessing our site or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.

Our role as an agency

SZ Holidays acts as an independent travel agent that arranges travel services provided by third parties such as airlines. We are not the supplier of those services and do not operate flights. Your travel is also subject to the terms, fare rules and conditions of carriage of the relevant airline or supplier.

Quotes, fares & availability

Fares and availability change constantly and are not guaranteed until a booking is confirmed and payment is processed. Any fares displayed on this website are for illustration only. We do not guarantee the lowest available fare. Prices may include applicable taxes and a service fee, which we disclose before you confirm.

Booking & payment

By asking us to confirm a booking, you authorize us to charge the quoted total. You are responsible for ensuring all passenger names and travel details are accurate, as airlines may not permit changes or may charge fees for corrections. Bookings are confirmed only when you receive a confirmation and reference details from us.

Service fees

SZ Holidays may charge a service fee for booking, changes or cancellations in addition to airline charges. Any such fee is disclosed to you before you confirm. Service fees are generally non-refundable once a booking is processed.

Changes & cancellations

Changes and cancellations are subject to the rules of the airline or supplier and may incur their fees plus our service fee. Some fares are non-changeable and non-refundable. Please review our Cancellation & Refund Policy for full details.

Traveler responsibilities

You are responsible for valid travel documents, including passports, visas and any health or entry requirements, and for arriving at the airport in good time. We are not liable for losses arising from missing documents or missed flights.

Limitation of liability

To the fullest extent permitted by law, SZ Holidays is not liable for the acts, errors, omissions, delays, cancellations or schedule changes of airlines or other suppliers, nor for events beyond our reasonable control such as weather, strikes or force majeure. Our total liability for any claim relating to a booking will not exceed the service fee paid to us for that booking.

Intellectual property

The content on this website is owned by or licensed to SZ Holidays and is protected by applicable laws. Airline names and trademarks belong to their respective owners and are used for reference only. You may not copy or reuse our content without permission.

Governing law

These terms are governed by the laws applicable at our place of business, without regard to conflict-of-law principles. Any disputes will be handled by the competent courts of that jurisdiction.

Updates to these terms

We may revise these Terms & Conditions at any time. The “last updated” date reflects the most recent version. Continued use of our services means you accept the current terms.

Contact us about this policy

If you have any questions, you can reach SZ Holidays at: